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Octonerv ERPAcceptable use policy

Version 1, in effect from 29 October 2026. First version

Draft for review by an advocate before go-live (pending input 9.1).

This policy forms part of the terms of service. It applies to the customer and to everyone who uses Octonerv ERP through the customer's account, including its customers on the portal and the shop.

You may not use the service to

  • break the law, including tax, data protection, consumer protection, anti-money-laundering and sanctions laws;
  • keep or process personal data without a lawful basis, or send marketing without consent;
  • send spam, or messages to people who asked not to be contacted;
  • upload or publish material that infringes someone else's copyright, trade mark or other rights;
  • upload or publish material that is unlawful, defamatory, hateful, sexually explicit, or that exploits or endangers children;
  • open accounts for, or collect the data of, children, except where the law allows it and with a parent's or guardian's consent recorded in the service;
  • hide or misstate who is sending a message or an invoice;
  • record false transactions, or help another person evade tax or launder money;
  • try to reach another customer's data, probe or overload the service, get around its limits or security, or use it to attack anyone else's systems (Computer Misuse and Cybercrimes Act, 2018);
  • resell the service, or let people outside the customer's organisation use it, except through the portal, shop and forms it provides.

What happens if the policy is broken

We may remove the material, suspend the user or the account, and report the matter to the authorities where the law requires it. Where the harm allows, we tell the customer first and give it a chance to put it right.

Reporting

Report abuse or infringement to [the takedown contact, pending input 9.3]. Copyright notices follow the copyright and takedown policy.

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